Contact Us
📧 Get in Touch
We'd love to hear from you! Whether you have questions, feedback, or need support with Kontext, don't hesitate to reach out.
⏰ Response Times
- General Inquiries: Within 24-48 hours
- Technical Support: Within 12-24 hours
- Critical Issues: Within 2-6 hours
- Feature Requests: Within 48-72 hours
Please note that response times may vary during weekends and holidays.
❓ Before You Contact Us
Quick Help:
- Account Issues: Try logging out and back in, or clearing your browser cache
- Upload Problems: Ensure your file is under 50MB and in a supported format
- Chat Not Working: Check your internet connection and try refreshing the page
- Slow Performance: Large documents may take time to process
📝 When Contacting Us
To help us assist you better, please include:
- Subject Line: Brief description of your issue or inquiry
- Account Email: The email associated with your Kontext account
- Detailed Description: What happened, what you expected, steps to reproduce
- Screenshots: If applicable, include screenshots of errors or issues
- Browser/Device: What browser and device you're using
🌟 Follow Our Updates
Stay updated with the latest Kontext news, features, and improvements:
- Follow us for product updates and announcements
- Get notified about new features and improvements
- Join our community discussions
Kontext - Your AI-Powered Knowledge Management Platform
Built with ❤️ by Moksh Tehlan